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Policies & Agreements

Internet Access Agreement

The Internet Access Agreement document governs the use of MNSi services. You can view the Internet Access Agreement document or download the Internet Access Agreement PDF

Acceptable Use Policy

The Acceptable Use Policy document governs acceptable and legal uses of MNSi services. You can view the Acceptable Use Policy document or download the Acceptable Use Policy PDF

Access Service Tariff

This Tariff sets out the rates, terms and conditions applicable to the interconnection arrangements provisioned to providers of telecommunications services and facilities. You can download the Access Service Tariff PDF for details.

Canadian Copyright Law

Over several years, the Canadian federal government has been modernizing Canadian copyright law. Industry Canada has provided an overview of the Notice and Notice Regime

MDU Access Agreements

Access agreements between MNSi and the owners of multiple dwelling unit buildings.

View Agreements

Internet Traffic Management Practices

MNSi does not currently enforce any ITMP but we may at our discretion if network performance is degraded.


The use of P2P software may cause congestion, affecting the performance of real-time applications such as web browsing, streaming video, and direct downloads.

What type of traffic would be subject to management?

Peer-2-Peer (P2P) file-sharing programs, such as Bit-torrent. These applications are considered less time-sensitive than video streaming or direct file transfers.

Privacy Policy

We collect personal information from our customers in the regular course of doing business. This page answers some of your most frequently asked questions, and lets you know exactly how we're protecting the information you entrust to us.

What personal information do you collect about me?

We may collect the following information about you:

  • Email Address
  • Telephone numbers

When you visit this web site, we also collect:

  • information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location
  • what pages you visit on our site and what links you click on

How do you use this information?

The main reasons we collect personal information from you are:

  • Serving content to your browser (computer information)
  • Sending usage reports (e-mail address)
  • Displaying long distance calling rates (telephone numbers)

Sharing of Personal Information with Third Parties

We send basic information about how you use the site to Google Analytics. Google Analytics allow us gather information about how our website is used. The following information is sent:

  • The HTTP request of the user
  • Browser/system information
  • First-party cookies (set by www.mnsi.net)

For more information on how Google Analytics works please see Google Analytics - Tracking Code Overview

How do you protect information collected?

This webpage is served through a SSL/TLS secured server. Any internal server to server communications required to process your request is also protected by SSL/TLS encryption, firewalls and anti-virus software.

Website Terms of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on MNSi's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display;
    3. attempt to decompile or reverse engineer any software contained on this web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by MNSi at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on this web site are provided "as is". MNSi makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, MNSi does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall MNSi or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on MNSi's Internet site, even if MNSi or a MNSi authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on this web site could include technical, typographical, or photographic errors. MNSi does not warrant that any of the materials on this web site are accurate, complete, or current. MNSi may make changes to the materials contained on this web site at any time without notice. MNSi does not, however, make any commitment to update the materials.

6. Links

MNSi has not reviewed all of the sites linked to this web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by MNSi of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

MNSi may revise these terms of use for this web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.